FAQs

Catalog Wholesaler — Frequently Asked Questions

🏢 About Catalog Wholesaler
1. What is Catalog Wholesaler?
Catalog Wholesaler is a B2B wholesale textile supplier offering women’s ethnic wear collections such as Salwar Kameez, Kurti Sets, Readymade Collections, Sarees, Lehengas and more to retailers, boutiques, resellers and semi-wholesalers.

2. Who can purchase from Catalog Wholesaler?
Catalog Wholesaler is primarily for retailers, boutiques, resellers, semi-wholesalers, home sellers and other B2B buyers looking to source women's ethnic wear at wholesale prices.

3. Where is Catalog Wholesaler located?
Catalog Wholesaler operates from Surat, Gujarat, one of India's major textile hubs.

4. Do you sell wholesale or retail?
Catalog Wholesaler is a B2B wholesale business. Our collections and pricing are designed primarily for business buyers.

5. Do you manufacture the products?
No. Catalog Wholesaler operates as a trading and wholesale sourcing business, working with manufacturers to provide a wide range of collections to retailers and other B2B buyers.

👗 Products & Collections
6. What products are available at Catalog Wholesaler?
We deal in categories including:
All type of Salwar Kameez
1. Unstitched Suits
2. Readymade Suits
Kurti Sets
3-Piece Sets
Sarees
Lehengas
Bottom Wear
Partywear & Fancy Collections
Designer / Boutique Ethnic Wear

7. Do you have new collections regularly?
Yes. New collections are added regularly, and customers can receive new-launch updates through our business communication channels.

8. Can I see the collection before placing an order?
Yes. Product images, designs, fabric details and pricing are shared through our website and WhatsApp.

9. Is the product shown on the website actually available?
Availability can change quickly because collections may sell out at the manufacturing level. Stock is confirmed at the time of order/payment.

10. Can I ask for the latest collection?
Yes. You can contact our team on WhatsApp and ask for the latest available collection according to your category.

💰 Pricing & Wholesale
11. Are Catalog Wholesaler prices wholesale prices?
Yes. Catalog Wholesaler primarily serves B2B customers, and prices are structured for wholesale/business purchasing.

12. Can I get an additional discount on the displayed price?
Pricing depends on the particular collection and manufacturer. If you have a specific requirement or quantity, you can discuss it with our sales team before placing the order.

13. Why can the same design have different prices?
Price can vary because of differences in fabric, embroidery, work, print, finishing, design, quality, collection and sourcing.

14. Do prices change?
Yes. Manufacturer prices and collections can change. The latest confirmed price at the time of order should be considered final. (Sometimes it may occur error as it’s a manual procedure by human.)

15. Can I purchase one piece?
This depends on the particular collection and manufacturer's selling conditions. Please check with our team before ordering.

📦 Order Process
16. How can I place an order with Catalog Wholesaler?
Select the products you want and send the catalog/design numbers and required quantities to our WhatsApp team. Our team will confirm availability and prepare the order details/payment information.

17. Can I place an order directly through the website?
The website is primarily used to browse and explore collections. Orders are currently handled through WhatsApp.

18. What information should I send while placing an order?
Ideally send:
Collection Photo or Screenshot
Quantity
Size, if applicable
Your name/business name
Delivery details
Our team will guide you through the remaining process.

19. When is my order confirmed?
An order is considered confirmed after the required payment has been successfully received and availability has been confirmed.

20. Can I reserve a collection without payment?
Generally, collections cannot be guaranteed without payment because fast-moving designs may go out of stock quickly.

💳 Payment
21. What payment options are available?
Catalog Wholesaler primarily operates on an advance-payment model. Depending on the order and eligibility, full prepaid or partial COD with an advance payment may be available.

22. Do you offer Cash on Delivery (COD)?
Yes, partial COD may be available, subject to applicable terms. For more information, connect with our WhatsApp Team.

23. Can I place an order on credit?
No. Catalog Wholesaler operates on an advance-payment basis and does not generally provide credit.

24. Why do I need to pay in advance?
Advance payment allows us to confirm the order with the manufacturer and helps avoid issues such as bad debt, delayed payments and unnecessary stock commitments.

25. How long do I have to make payment after receiving the estimate?
Customers are generally requested to complete payment promptly because fast-moving collections can become unavailable quickly.

🚚 Dispatch & Shipping
26. How long does dispatch take?
Typical dispatch time is approximately 2–5 days, depending on product availability, manufacturer processing and order requirements.

27. Do you provide free shipping?
Free shipping may be available on applicable collections/orders. Please check the product or order details for the applicable shipping terms.

28. Where do you ship?
Catalog Wholesaler can serve customers across India and also handles international business requirements, subject to shipping and order conditions.

29. Can I track my shipment?
Once the order is dispatched and shipment details are available; the applicable tracking information can be shared with the customer.

30. Can I change the delivery address after placing the order?
Contact our team as soon as possible. Address changes may be possible only before the shipment reaches the relevant dispatch stage.

🔄 Returns, Cancellation & Issues
31. Can I cancel my order after payment?
Cancellation depends on the order status and manufacturing processing stage. Contact our team immediately if you need to request cancellation.

32. Can I return a product if I don't like the design?
Wholesale orders are not generally treated like retail purchases where a product can simply be returned because the customer changed their mind. Any return/replacement must comply with the applicable order and product policy.

33. What if I receive a damaged or incorrect product?
Contact Catalog Wholesaler customer support promptly with clear photos/videos and your order details so the issue can be reviewed and resolved according to the applicable policy.

34. What if an item becomes unavailable after I place my order?
If a product becomes unavailable despite an order being initiated, our team will communicate the situation and discuss the available resolution, such as an alternative product or applicable refund/adjustment.

🤝 Trust & Business Relationship
35. How can I trust Catalog Wholesaler before placing my first order?
You can explore our website, collections, business information and customer communication channels. For your first order, you can also start with a manageable quantity and build your relationship with us gradually.

36. Do you provide an invoice for orders?
Yes. Order-related billing documentation is provided as applicable.

37. Can I contact someone before placing an order?
Yes. Our sales team can help you with collection selection, availability, pricing and ordering through WhatsApp.

38. Can you help me select products for my shop?
Yes. Tell our team about your shop category, customer segment, preferred price range and product requirements, and we can help you identify suitable collections.

39. Can I buy regularly from Catalog Wholesaler?
Absolutely. Catalog Wholesaler is built around long-term B2B relationships, so regular retailers and business buyers can continue sourcing new collections from us.

40. Why should I buy from Catalog Wholesaler instead of another wholesaler?
Catalog Wholesaler focuses on providing retailers with multiple women's ethnic-wear collections, transparent product information, systematic order processing and reliable B2B support—with an emphasis on building long-term business relationships.

41. I am a new retailer. Can I start with Catalog Wholesaler?
Yes. You can start with suitable quantities based on the collection's purchasing requirements and gradually increase your sourcing as your business grows.

42. I don't know which collection will sell in my market. Can you help?
Yes. Share your location, customer profile, selling price range and preferred category with our team. We can help you shortlist collections that fit your requirements.

43. How do I know my order is actually booked?
Your order is confirmed once availability is confirmed and the required payment has been received. The order details/payment confirmation are then processed by our team.

44. Why should I order quickly after receiving a collection?
Fast-moving textile collections can sell out quickly. A design being visible in a catalogue does not guarantee stock until availability is confirmed.

45. Can I get the same collection again later?
May be but not always. Fashion collections are often time-sensitive and manufacturer stock can change. If a particular design is important to you, it's better to confirm availability and order promptly.

Last updated: 08 Sep 2026

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